🐾 Return Policy

At Nepawli Dog Chew, we stand behind the quality of our all-natural dog chews. Your satisfaction—and your pup’s happiness—is our top priority.

Returns & Exchanges
If you are not completely satisfied with your purchase, you may return or exchange any unopened and unused items within 7 days of delivery.

To qualify for a return:

• Items must be in original packaging

• Items must be unused and in resalable condition

• Proof of purchase (receipt or order number) is required

How to Start a Return:
Email us at Gorkhaliexporters@gmail.com with your order number and reason for return. We’ll provide return instructions within 1–2 business days.

Refunds:
Once your return is received and inspected, we will issue a refund to your original payment method. Shipping costs are non-refundable.

Damaged or Incorrect Orders:
If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery. We’ll make it right—fast.